DELIVERY INFORMATION
We will be closed for the Christmas and New Year period from the end of business on 20th December 2024, reopening on 6th January 2025. Please note that the days we are closed will not be considered working days and will be excluded from lead time calculations. Orders placed between now and Christmas may be delivered in January. For further information, please contact our office team by phone at 01484 556855 or by email at sales@slidingsashwindowsonline.co.uk.
Spectus Sliding Sash Windows
Smooth White - 10-15
Anthracite Grey Grain Out / Smooth White In - 10-15 working days
Cream Woodgrain Out / Smooth White In - 10-15 working days
Black Woodgrain Out / Smooth White In - 10-15 working days
Agate Grey Grain Out / Smooth White In - 10-15 working days
White Woodgrain Out / Smooth White In - 30-35 working days
Chartwell Green Grain Out / Smooth White In - 30-35 working days
Irish Oak Out / Smooth White In - 30-35 working days
Golden Oak Out / Smooth White In - 30-35 working days
Rosewood Out / Smooth White In - 30-35 working days
White Woodgrain Out / White Woodgrain In - 10-15 working days
Cream Woodgrain Out / Cream Woodgrain In - 10-15 working days
Anthracite Grey Grain Out / Anthracite Grey Grain In - 10-15 working days
Chartwell Green Grain Out / Chartwell Green Grain In - 30-35 working days
Black Woodgrain Out / Black Woodgrain In - 30-35 working days
Agate Grey Grain Out / White Woodgrain In - 30-35 working days
Agate Grey Grain Out / Agate Grey Grain In - 30-35 working days
Ecoslide Sliding Sash Windows
Standard white - 12 Working days
Woodgrain both sides - 12 Working days
Woodgrain Out / White In - 20 Working Days
Doc Q - 20 Working days
+ next delivery day into area
General
• Delivery applies to mainland England, Wales & Scotland only (certain postcode restrictions may apply).
• Free delivery applies to all products within their individual delivery area
• Our working days are Monday to Friday, excluding bank holidays.
• Our delivery times are Monday to Friday, between the hours of 7am to 6pm.
• Our deliveries are carried out by a one man kerbside delivery service, please ensure that there is sufficient labour on site to hand offload the delivery. Failure to do so may result in the delivery being returned and rescheduled.
• Delivery vehicles can be as large as an 18.5to flat bed lorry. The customer is required to advise Sliding Sash Windows Online if there are any site restrictions that may prevent delivery taking place. Failure to do so may result in the delivery being returned and rescheduled.
• All orders will only be delivered to the address stated at the time of the order. Delivery addresses cannot be changed after the order has been placed.
• Delivery dates are issued based on the weekly allocated delivery day for delivery into the specific postcode area. Delivery days cannot be chosen or specified by the customer.
• All deliveries are to be checked and signed for by the customer at the point of delivery, unless there has been a prior agreement with transport.
• Any defects or shortages must be reported within 24 hours of the delivery, or claims will be rendered invalid.
• Please do not commence or arrange any work / install to be carried out until you have received and checked your product fully. Please note, ONCE THE ITEMS ARE FITTED, Sliding Sash Windows Online cannot be held responsible for any damages found.
• The couriers will contact the customer on the contact number provided on the day of delivery to advise an arrival ETA. No ETAs can be given prior to the day of delivery.
Product Specific
Spectus PVC Vertical Sliding Sash Windows
• Spectus PVC Vertical Sliding Sash Windows are delivered on an 18to rigid lorry with tail lift. If the site is not accessible with this type of vehicle, please advise at the point of order.
• Our Spectus PVC Vertical Sliding Sash Windows qualify for free delivery over £1000 to most areas in England, Wales & Scotland (as far as Edinburgh & Glasgow - certain postcode restrictions may apply). Please see the postcode maps below for free delivery exclusions. Delivery costs for out of area postcodes are not calculated and added at the point of online checkout. A separate carriage payment will be required after the initial online purchase and is payable within 24 hours, through the secure payment link sent in the email. Items will not be placed into manufacture until the payment has been made.
Spectus Sliding Sash Windows - Delivery Areas
EcoSlide PVC Vertical Sliding Sash Windows
• EcoSlide PVC Vertical Sliding Sash Windows are delivered on a range of vehicles upto an 18to rigid lorry with tail lift. If the site is not accessible with this type of vehicle, please advise at the point of order.
• Our EcosSlide PVC Vertical Sliding Sash Windows qualify for free delivery over £1000 to England, Wales & Scotland.
*Sliding Sash Windows Online reserves the right to change the content of any part of this website at any time without prior notice.